Comprehensive “Performance-Related” Contracts

Our standard form of contract will ensure that the ongoing performance and availability of your equipment is tied to measurable parameters with cost penalties if not achieved. It will identify costs clearly with comprehensive coverage and include for all call-backs 24 hours per day/7 days per week with defined response times to be met. All recommended periodic tests and inspections are also included. This enables clients to budget much more accurately for ongoing maintenance costs.

The contract will also dictate performance criteria in terms of serviceability, traffic and equipment operation. All remedial work required to make good all maintenance deficiencies reported to the Contractor from whatever source are also covered.